Privacy policy
PRIVACY POLICY
Last Updated: February 2026
At NURA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
INFORMATION WE COLLECT
When you visit nurauk.co or make a purchase, we may collect the following information:
Personal Information:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through our payment provider)
Automatically Collected Information:
- Browser type and version
- IP address
- Device information
- Pages you visit on our site
- Time and date of your visit
- Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order status
- Respond to your questions and customer service requests
- Send you marketing communications (only if you've opted in)
- Improve our website and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties.
We may share your information with:
- Shipping carriers to deliver your orders
- Payment processors to complete transactions
- Email service providers to send order confirmations and updates
- Analytics providers to understand website usage
- Legal authorities if required by law
All third-party service providers are required to keep your information secure and confidential.
MARKETING COMMUNICATIONS
If you've opted in to receive marketing emails, we may send you updates about new collections, exclusive drops, and special offers.
You can unsubscribe at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us directly at nurauk@outlook.com
COOKIES
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Understand how you use our site
- Provide personalized content
You can control cookies through your browser settings, though disabling them may affect site functionality.
DATA SECURITY
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at nurauk@outlook.com.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries outside of your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
