Terms of service
TERMS OF SERVICE
Last Updated: February 2026
Welcome to NURA. By accessing or using our website (nurauk.co) or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
1. GENERAL TERMS
By using our website, you confirm that:
- You are at least 18 years old, or have parental/guardian consent to make purchases
- You will provide accurate and complete information when placing orders
- You will use our website and products in accordance with these terms and all applicable laws
2. PRODUCTS AND PRICING
Product Descriptions:
We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or textures will be completely accurate.
Pricing:
- All prices are listed in GBP (£) unless otherwise stated
- Prices are subject to change without notice
- We reserve the right to modify or discontinue products at any time
- Promotional pricing is valid only during the specified promotion period
Availability:
- All products are subject to availability
- We reserve the right to limit quantities purchased per customer
- If a product becomes unavailable after you've placed an order, we will notify you and issue a full refund
3. ORDERS AND PAYMENT
Order Acceptance:
- Placing an order constitutes an offer to purchase
- We reserve the right to accept or decline any order for any reason
- You will receive an order confirmation email once your order is accepted
Payment:
- Payment is required at the time of purchase
- We accept payments through our secure payment processors
- You represent that you have the legal right to use any payment method provided
- All payments are processed in GBP (£)
4. SHIPPING AND DELIVERY
Shipping:
- We ship worldwide
- Shipping times are estimates and not guarantees
- We are not responsible for delays caused by customs, shipping carriers, or circumstances beyond our control
- International customers are responsible for any customs duties, taxes, or fees imposed by their country
Risk of Loss:
- Risk of loss and title for products pass to you upon delivery to the shipping carrier
5. RETURNS AND REFUNDS
Please refer to our Returns Policy for complete details. In summary:
- We do not accept returns or exchanges due to the nature of our products
- Damaged items must be reported within 48 hours of delivery with photographic evidence
- Refunds, if approved, will be processed to the original payment method within 7-10 business days
6. INTELLECTUAL PROPERTY
All content on our website, including but not limited to:
- Text, graphics, logos, images
- Product designs and patterns
- Website design and layout
- The NURA name and branding
Is the property of NURA or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, or distribute our content without written permission
- Use our branding, logos, or designs for commercial purposes
- Modify or create derivative works from our content
7. USER CONDUCT
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our website's functionality
- Upload viruses or malicious code
- Harass, abuse, or harm other users or our staff
- Impersonate any person or entity
- Collect information about other users without consent
8. ACCURACY OF INFORMATION
You are responsible for:
- Providing accurate shipping and billing information
- Ensuring your contact information is current
- Updating your account information if it changes
We are not liable for delivery failures or delays resulting from incorrect information you provide.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
- NURA and its owners, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you paid for the product in question
- We do not guarantee uninterrupted or error-free operation of our website
10. INDEMNIFICATION
You agree to indemnify and hold harmless NURA, its owners, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms of Service
- Your use of our products or website
- Your violation of any third-party rights
11. DISPUTES AND GOVERNING LAW
Governing Law:
These Terms of Service are governed by the laws of England and Wales.
Disputes:
Any disputes arising from these terms or your use of our website shall be resolved through the courts of England and Wales.
12. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.
13. SEVERABILITY
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. ENTIRE AGREEMENT
These Terms of Service, along with our Privacy Policy and Returns Policy, constitute the entire agreement between you and NURA regarding your use of our website and purchase of our products.
